Privacy Policy

Privacy Policy


Panda Pool Service ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and protect information we receive from visitors to our website, users of our services, and subscribers to our communications (including SMS text messages).


By using our website, services, or opting into our text messaging program, you agree to the practices described in this Privacy Policy.


Information We Collect


We may collect the following types of information:


Personal Information:

  • Name, phone number, email address, physical address, and other information you provide when filling out forms or requesting services.

Automatic Information:

  • Non-identifiable data such as IP addresses, browser type, operating system, referring URLs, and website interaction information.

SMS/Messaging Information:

  • If you opt-in to receive SMS notifications, we collect your mobile number and record your consent for compliance purposes. You may opt-out of any SMS messaging by replying "STOP" at any time.


How We Use Your Information


We use the information we collect to:

  • Provide and improve our pool services (weekly maintenance, repairs, remodeling, etc.)
  • Respond to inquiries and service requests
  • Send service updates, promotional messages, and appointment reminders via email or SMS (with your consent)
  • Comply with legal, regulatory, and security requirements


SMS Messaging & A2P 10DLC Compliance


By providing your mobile number and opting into our SMS messaging program, you agree to receive recurring automated text messages from Panda Pool Service related to your inquiries, appointments, and promotional offers.


  • Message Frequency: Varies by user activity
  • Message & Data Rates May Apply
  • Opt-Out Instructions:Reply STOP to unsubscribe at any time
  • Reply HELP for assistance
  • Consent Not Required: Your consent to receive SMS is not a condition of purchase
  • Privacy of Your Number: We will never sell or share your mobile number with unaffiliated third parties for their own marketing purposes


How We Share Your Information


We do not sell, rent, or trade your personal information. We may share your information with trusted third parties only in the following cases:

  • Service providers assisting with operations (website hosting, payment processing, SMS delivery)
  • Legal or regulatory obligations (if required by law or to protect our legal rights)


Data Retention & Security


  • We retain your information only as long as necessary to fulfill the purposes outlined in this policy.
  • We implement industry-standard security measures to protect your data from unauthorized access or disclosure.


Your Privacy Rights


You have the right to:

  • Opt out of SMS marketing at any time by replying STOP
  • Request access to, correction of, or deletion of your personal data
  • Withdraw consent for marketing communications


For any privacy-related requests, contact us using the information below.


Third-Party Links


Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those third parties.


Updates to This Policy


We may update this Privacy Policy periodically. Updates will be posted on this page. Please revisit this page periodically to find updated

information on our Privacy Policy.


Contact Us

If you have any questions about this Privacy Policy or our privacy practices, contact us at office@pandapoolservice.com